Refund policy
Returns & Exchanges
We follow standard sizing to help you choose the best fit. However, if you would like to exchange your item for a different size or style, you may do so by sending it to the address below. Please note that sizes and measurements may vary slightly.
MAISON AGUISE
Flagship Store: Chamiers Road, Chennai
Items must be returned within 7 days of delivery, along with:
- Original tags intact
- Original box packaging
- Copy of the invoice
Please clearly mention the requested exchange product and size on the invoice.
Alternatively, you may opt for a credit note for future purchases, as we do not offer refunds. Credit notes are valid for 6 months.
For assistance, email us at info@maisonaguise.com
Eligibility & Conditions
- Items must be unused, unworn, unwashed, and undamaged
- Products must not carry perfume, deodorant, detergent, makeup, or tan marks
- All original tags must remain attached
Non-Returnable / Non-Exchangeable Items
- Sale or discounted products
- Damaged or stained products
- International orders
Important Policies
- We do not offer refunds or cancellations
- Size exchanges are allowed up to two times per order (domestic orders only)
- Requests that do not meet the above conditions will not be accepted
Additional Note
During festivals, pandemics, or unforeseen weather conditions, deliveries may experience delays. We will make every effort to ensure your order reaches you as soon as possible.